ANY RECORD EDIT

ALL SECTIONS

•   (CASE HAS BEEN CREATED FROM ORDER)
• – Edit Records, Send Yourself Dispatches
•    DISPATCH/ 1ST STEP TO ASSIGNING

• -See All Incoming Order Supplemental Information
• -Initial Dispatch Emails to Yourself
• -Edit/Add Contact Details
• -Reproduce/Update Dispatch Email
• -ADDTL TEXT TO CASE

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• NO TO FILE UPLOADS ON EDIT
• What Can I Do in this Section?
• New/Blank Dispatch (Phone Order, etc.)
• Supplemental Images, Docs to Agent
• HOW TO SORT RECORDS

Start by Sorting the Entry Dates
*click on sort tab twice
YOUR STREAM WILL REMAIN REFRESHED IN
NEARLY REALTIME IF THE PAGE IS KEPT
OPEN —>> SORT THE ENTRY DATES TWICE

——->>> JUST CLICK ON TOP OF THE ENTRY DATE TWICE —

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